PRIVACY POLICY

Rooted Nature respects your privacy. This Privacy Policy explains how Rooted Nature collects, uses, shares, and protects personal information when you visit our website, purchase products, create an account, enroll in subscriptions, contact us, interact with our marketing, or otherwise use our services.

For purposes of this Privacy Policy, “Rooted Nature,” “we,” “us,” and “our” refer to Rooted Nature LLC, a Nevada limited liability company.

By using our website or providing personal information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of the website, and from third-party service providers or marketing partners.

Information You Provide

We may collect information you provide when you place an order, create an account, subscribe to products, sign up for emails, contact customer support, submit reviews, participate in promotions, or interact with our website.

This may include:

  • name;
  • email address;
  • phone number;
  • billing address;
  • shipping address;
  • account login information;
  • payment-related information;
  • order history;
  • subscription preferences;
  • customer service messages;
  • reviews, testimonials, survey responses, or feedback;
  • marketing preferences;
  • any other information you choose to provide.

Payment information may be processed by third-party payment processors, ecommerce platforms, or subscription providers. Rooted Nature does not intend to store full payment card numbers directly on its own systems.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • referring pages;
  • pages viewed;
  • links clicked;
  • time spent on the website;
  • cart activity;
  • checkout activity;
  • interactions with emails or advertisements;
  • general location information;
  • cookie identifiers and similar tracking data.
2. How We Use Information

Rooted Nature may use personal information to:

  • process and fulfill orders;
  • manage customer accounts;
  • manage subscriptions and recurring billing;
  • provide customer support;
  • send order confirmations, shipping updates, and account messages;
  • process payments and prevent fraud;
  • improve our website, products, services, and customer experience;
  • personalize website content and offers;
  • send promotional emails, special offers, product updates, and marketing communications;
  • operate analytics, advertising, retargeting, and social media marketing;
  • request reviews or feedback;
  • administer promotions, discounts, or surveys;
  • comply with legal obligations;
  • protect our rights, security, customers, and business.
3. Email Marketing

If you sign up for marketing emails or provide your email address in connection with a purchase or account, Rooted Nature may send promotional emails, product updates, discounts, educational content, and other marketing communications.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in an email or contacting us at info@rootednatureofficial.com.

Even if you unsubscribe from promotional emails, we may still send transactional or service-related messages, such as order confirmations, shipping notices, subscription notices, account alerts, or customer service responses.

4. SMS/Text Message Marketing

Rooted Nature may offer SMS or text-message marketing in the future.

If SMS marketing is offered, we will collect express consent where required before sending promotional text messages. Message frequency may vary. Message and data rates may apply. You will be able to opt out by following the instructions provided in the text message, such as replying “STOP,” or by contacting us.

Transactional text messages, such as order or delivery updates, may be handled separately where permitted by law.

5. Subscriptions and Recurring Billing

If you enroll in a Rooted Nature subscription, we may use personal information to manage recurring orders, subscription preferences, recurring billing, shipment timing, renewal notices, cancellation requests, failed-payment notices, and customer support.

We may share subscription-related information with service providers that help us operate subscriptions, such as Shopify, Recharge, payment processors, email providers, fulfillment partners, and customer support tools.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, SDKs, and similar technologies to:

  • remember preferences;
  • keep items in your cart;
  • support checkout functionality;
  • understand website traffic;
  • improve website performance;
  • measure marketing campaigns;
  • personalize content;
  • support advertising, retargeting, and analytics.

These technologies may be used by Rooted Nature and third parties, including ecommerce platforms, analytics providers, advertising networks, social media platforms, email marketing providers, and other technology partners.

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

7. Analytics, Advertising, and Social Media Marketing

Rooted Nature may use analytics and advertising tools, including tools provided by companies such as Google, Meta/Facebook, Instagram, TikTok, Pinterest, Klaviyo, Shopify, Recharge, and similar providers.

These tools may collect or receive information from our website and elsewhere on the internet to help us measure performance, understand customer behavior, deliver advertisements, retarget visitors, and improve marketing.

We may advertise through search engines, social media platforms, email campaigns, third-party publishers, influencers, affiliates, review platforms, and other marketing channels. These third parties are independent unless expressly stated otherwise, and their own terms and privacy policies may apply.

8. How We Share Information

Rooted Nature may share personal information with trusted third parties that help us operate our business, including:

  • ecommerce platforms;
  • payment processors;
  • subscription-management providers;
  • shipping carriers;
  • fulfillment centers;
  • warehouse providers;
  • email marketing providers;
  • SMS providers, if used;
  • analytics providers;
  • advertising and retargeting platforms;
  • customer support tools;
  • fraud prevention and security providers;
  • review platforms;
  • IT and website service providers;
  • legal, accounting, insurance, and business advisors.

We may also share information:

  • to comply with law, legal process, or government requests;
  • to protect our rights, customers, property, security, or business;
  • to investigate fraud, abuse, or unlawful activity;
  • in connection with a merger, acquisition, financing, sale of assets, restructuring, or business transfer;
  • with your consent or at your direction.
9. Sale, Sharing, and Targeted Advertising

Rooted Nature does not sell personal information for money.

However, some privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising, analytics, retargeting, or cookie-based activities.

Where required by applicable law, you may have the right to opt out of certain uses of personal information for targeted advertising, cross-context behavioral advertising, or sale/sharing as defined by law.

To exercise applicable opt-out rights, contact us at info@rootednatureofficial.com or use any available privacy choices link or cookie preference tool on our website.

10. Nevada Privacy Rights

Nevada law may provide Nevada residents with certain rights regarding covered information collected through websites or online services.

If you are a Nevada resident, you may submit a verified request directing us not to sell certain covered information, as defined by Nevada law, by contacting us at info@rootednatureofficial.com.

We will respond to Nevada opt-out requests as required by applicable law.

11. State Privacy Rights

Depending on your state of residence and applicable legal thresholds, you may have rights to:

  • know or access personal information we collect;
  • request correction of inaccurate personal information;
  • request deletion of personal information;
  • request a copy of personal information;
  • opt out of certain targeted advertising or sale/sharing activities;
  • limit certain uses of sensitive personal information, where applicable;
  • appeal a privacy-rights decision, where applicable.

To submit a privacy request, contact us at info@rootednatureofficial.com. We may need to verify your identity before processing certain requests.

These rights may not apply in all circumstances, and exceptions may apply.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, subscription management, legal compliance, fraud prevention, tax/accounting obligations, dispute resolution, and business operations.

Retention periods may vary depending on the type of information and our legal or operational needs.

13. Security

Rooted Nature uses reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

14. Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us at info@rootednatureofficial.com, and we will take appropriate steps to delete the information if required.

15. International Visitors

Rooted Nature is based in the United States. If you access our website from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.

By using our website or providing information, you understand that your information may be transferred to jurisdictions that may have different privacy laws than your location.

16. Third-Party Links

Our website, emails, advertisements, or social media pages may contain links to third-party websites, platforms, or services.

Rooted Nature is not responsible for the privacy practices, content, products, or services of third-party websites or platforms. We encourage you to review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

Rooted Nature may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.

Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

18. Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy rights, please contact us at:

Rooted Nature
Email: info@rootednatureofficial.com